Monday, April 11, 2016

Business Managers (Management in Technology Ethical Argument)

In the field of Management, Ethics is like your business presentation card.
"Ethics is a set of values, principles, and rules that define right and wrong conduct."

But what is right? and what is wrong? What is wrong for me my be right for you.
The key to this questions is inside cultural values. Cultural values exist in our self's consciously and unconsciously. These values are reflected in our society's morals and customs.

The reason I try to explain the significance of cultural values is because they are directly related to ethics in our work place. A manager in North America might have a different ethical concepts of what a manager in Venezuela or Afghanistan might have.

In North American culture the expected fundamental values include honesty, integrity, trustworthiness, respect, reliability, fairness and loyalty. These are some of the ethics that are expected from employees when representing their organization.

One of my beliefs is that Managers have a social responsibility no matter how much revenues might decrease. They have amoral obligation towards the people they serve. However, some CEOs and managers might not share the same opinion. Such is the case of Halliburton's managers in Iraq while serving as a food subsidiary for the United States Military.

Halliburton manager's supplied rotten food to the U.S. military dinner camps in Iraq. In addition to the spoiled food, there were claims that the company supplied contaminated water to civilians and troops. Furthermore, Halliburton Company workers received kickbacks from an Iraqi company.

Camp Anaconda in Iraq  -Chow hall- 


This sort of behavior and corruption is an embarrassment to the rest of hard working managers, which their ethics rise above and beyond. Their ethics, just plain and simple did not exist. They had no interest in providing a reliable service. Their sense of respect for other people did not existed. They did not exercise honesty and Integrity; and their loyalty was to them self's. They care about profit no matter who was hurt along the way.

This photo was taken in Iraq December of 2004





Thanks to the good ethics and moral conduct of some, these sort of activities were reported by some of their own employees. These employees had a strong sense of ethics and moral values. They did not hesitate in reporting the wrong conduct. They risked their jobs for the benefits of many others.










Sources Cited

Hellriegel, D., Jackson, S. E., & Slocum, J. W. (2005). Management: A competency-based approach. Mason, OH: Thomson/South-Western.

7 comments:

  1. Hi Martin,
    I like your blog. I have read the Haliburton case and it is horrible story. I think a picture of the troops in Iraq would make the reader more compassionate because they could connect a human face to the atrocities that went on there. Just like the picture you used in the Applebee's story lets you really imagine sitting at your table and using the tablet to order. Good blog.

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    1. Hi Sandra
      Thank you for your feedback, that is a great idea.

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  2. Martin,
    Great example of ethical behavior based on cultural values. Another example is Apple and the manufacturing of i-Phone parts in China. The labor laws are much more 'relaxed' and workers are taken advantage of. Ethically, many managers (and individuals) would say that they are opposed to this type of treatment of employees, yet we are all interesting in getting the next i-phone at a cheaper price.

    Cultural values is a critical component of ethics and your post does a great job explaining it with a story that people can relate to. I have had multiple family members deployed and I would hate to see them severed food that was rotten. They are serving their country, protecting our freedom. The pictures also help bring the point home. Great post!

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    1. Hi Emily,
      You just touched one of the most controversial topics in production. International labor is definitely a subject to large to discuss. The only thing that I can say is that it is the ethics from U.S. companies that can help shape in the right direction the way others operate in their countries.

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  3. Hello Martin,
    I find the difference in ethics between cultures an interesting topic. How should an individual handle what they perceive as an unethical activity in a country where it might be perceived as a normal business function.

    I agree with Sandra, the photo really helps drive the point home that people were on the receiving end of the unethical behavior you discussed.

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    1. It is a very interesting topic indeed; how ethics can vary depending on culture. I have been to countries were kickbacks is almost expected, and if you don't do it you are looked up on like a bad sales-man from the managers perspective. However, in several countries is consider corruption in most cases.

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  4. Hey Martin, nice post, it is always great to learn how different cultures have different values. I also think that your post shows there are certain ethics that transcend cultures, and are a little more black and white, as your example at the end shows.

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